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  • APN configuration methodologies
    June 16, 2021

    APN configuration methodologies

    With eUICCs, users can switch between multiple connectivity profiles. Since the profiles can have different APNs, creating a robust APN change methodology is important. Here are some ideas on how that could be achieved: APN library Building an APN library...

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  • Configure APN in iOS devices
    June 16, 2021

    Configure APN in iOS devices

    The experience of setting APN varies across devices. See how to configure the APNs in iOS devices. The experience may vary depending on the firmware version and device type. The steps to follow are as below. Navigate to Settings -> Cellular...

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  • Configure APN in Android devices
    June 16, 2021

    Configure APN in Android devices

    The experience of setting APN varies across devices. See how to configure the APNs in Android devices. The experience may vary depending on the firmware version and device type. The steps to follow are as below: Navigate to Settings -> Network...

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  • APN list per Profile/ICCID-IMSI prefix
    June 16, 2021

    APN list per Profile/ICCID-IMSI prefix

    APNs can be configured on IoT devices to be automatically selected based on IMSI prefix (MCC & MNC). Such a mechanism however fails when there are multiple connectivity providers with the same IMSI prefix.  The profiles from ConnectedYou have so...

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  • Troubleshooting devices
    June 16, 2021

    Troubleshooting devices

    Device configurations or software can sometimes cause connectivity to fail. This includes the application software and the GSM module/ chipset and its firmware as well. If this SIM and device combination has worked before but not anymore, make sure you...

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  • Data connectivity
    June 16, 2021

    Data connectivity

    You need to configure your devices with the following to ensure you can use data: Cellular Data is ON Data Roaming is ON APN is configured correctly See below links to help you configure your APN in various types of devices: Configure APN in iOS...

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  • Troubleshooting connectivity
    June 16, 2021

    Troubleshooting connectivity

    There is a difference between being registered to a network and having data connectivity. Often these two are considered the same. Network registration means that the SIM is connected to the network and has a decent signal strength. After that...

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  • Troubleshooting SIMs/eSIMS
    June 16, 2021

    Troubleshooting SIMs/eSIMS

    SIMs are usually robust and seldom the cause of issues. There can be some hardware/ software issues on your SIMs in rare cases, so here’s the basic troubleshooting steps: Check if your device can recognise the SIM/eSIM. Do you see...

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  • MFF2 specifications
    June 16, 2021

    MFF2 specifications

    DOWNLOAD PDF The ConnectedYou eSIM embedded SIM is available in MFF2 Surface Mount Device (SMD). eSIMs are of industrial grade and produced with higher resistance with an expanded temperature range of -40°C and +105°C. Other factors such as corrosion and...

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